Resume

I enjoy making beautiful, usable and accessible web sites.

Partnered with leadership to oversee and prioritize design initiatives, contributing to the execution of the company’s strategic roadmap.
Led the creation of a comprehensive design system, unifying two platforms into a cohesive whole while enhancing accessibility and usability.
Collaborated closely with UI architects to transform Figma-based components into a developer-friendly React-based web component library, increasing developer velocity by 31%.
Developed and documented user-centered design processes, including stakeholder reviews, design discovery, and technical feasibility sessions.
Identified and implemented product analytics solutions, providing real-time insights into user experience and product usage.
Collaborated closely with and mentored user experience writer from documentation team.

Established and implemented design operations workflows within an agile development environment, streamlining processes and enhancing efficiency.
Managed the rollout of a design system across three departments, overseeing component development, requirements gathering, work sequencing, and training.
Integrated analytics and product onboarding tools, resulting in a 25% increase in system usability scores and a 60% boost in onboarding satisfaction.
Mentored junior design team members and provided management support as needed.
Project: Elevin

Developed the initial UX design process and design system for a rapid reskin of the Wowza Cloud platform.
Conducted user research, designed, and prototyped the Wowza Video product, ensuring alignment with user needs and business goals.
Collaborated with product content team to evaluate and select a digital adoption platform.
Created wireframes, user flow diagrams, and other UX deliverables.

Led user-centered design efforts for a suite of five products in the higher education sector.
Designed and launched three new products and redesigned two others to improve usability and accessibility (WCAG AA compliance).
Conducted user research and presented findings to stakeholders, informing design decisions.
Developed prototypes, wireframes, and fully coded HTML/CSS/JavaScript solutions.
Established and enforced design and front-end coding standards across development teams to ensure accessibility and consistency.
Project: Student Registration System

Developed and updated courses in digital media production, social media, and web design.
Increased quality and consistency of student media labs and multiple departmental websites.
Enhanced content offerings by producing various video projects for department and campus.
Consulted on user experience and design for campus web properties, improving usability and accessibility.

Delivered full-stack design and development for clients such as DIRECTV, Phish, and The Pioneer Woman.

Oversaw all aspects of user experience for a high-traffic web application, receiving hundreds of thousands of unique visitors monthly.
Expanded the user experience team from one to four members, providing tasking, mentoring, and creative direction.
Implemented analytics programs and conducted A/B testing to validate design decisions.
Collaborated with development teams to integrate consistency and usability into the site development process.
Increased conversion rates from 3% to over 20% and reduced bounce rates from 95% to 85%, leading to a 60% reduction in cost per lead.
Advocated for user-centered design processes in development and business strategies.

Skills

Design

Web Technology

Development